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Best Rate Guaranteed


MTP Best Rate Guaranteed

MTP guarantees all members the best rate when they book a room with us. Members can book a room online on www.mytauziaprivilege.com or at any TAUZIA official hotel brand or individual hotel websites, or directly with the participating hotels.

If a member finds a lower rate on other online channels within 24 hours after he/she makes a booking, we will provide the room using the lowest rate to the member and give additional 500 TAUZIA points.

* PERSONAL INFORMATION *
* HOTEL RESERVATION *
* OFFER FOUND ON OTHER ONLINE CHANNEL *
* TERMS & CONDITIONS *

The following terms and conditions apply:

Participating Hotels

MTP Best Rate Guaranteed is applied to reservations in participating hotels booked through www.mytauziaprivilege.com or through any TAUZIA official hotel brand or individual hotel websites, or directly with the participating hotels. The MTP Best Rate Guaranteed is not applicable to non-participating hotels.

Rooms Types
The Best Rate Guaranteed applies only to the same type of room booked by the member.

Rate/Promotion Types
The Best Rate Guaranteed applies only to the same rate or promotion type booked by the member.

Length of Stay and Dates
The Best Rate Guaranteed applies to the same dates as booked by the member as a MTP Qualifying Rate and subject to availability. This applies only if the booking is an MTP Qualified Booking.

MTP Qualifying Rate.
MTP Qualifying Rate is an eligible rate for MTP members.
The Best Rate Guaranteed does not apply to any reservation which is not booked through www.mytauziaprivilege.com , any TAUZIA official hotel brand or individual hotel websites, or directly with the participating hotels.
The Best Rate Guaranteed does not apply to:

  • Non-eligible rates (published rates)
  • Corporate rates
  • Group rates
  • MICE rates
  • Negotiable rates
  • Unpublished rates (rate combined with third-party loyalty program rewards such as points rewards or coupon voucher)

Claim Submission:

  1. If the lower rate is found on another online channel, we will offer the member the same rate at the lowest deal and give additional 500 TAUZIA points.
  2. The member must contact the hotel by submitting the online-claim form within twenty-four (24) hours after the reservation.
  3. The member can contact the reservation representative at the reserved hotel regarding the the online-claim.
  4. The name on the claim form must match the name on the confirmed reservation and the room with the lower rate must be available upon the submission time above to be determined by our reservation representative.
  5. Screenshot showing the lower rate must be submitted along with the online-claim form. Once the details of the claim have been verified, our reservation representative will confirm your booking at the new lower rate.
  6. The member will receive an email confirmation or phone call within 24 hours after we receive the claim.
  7. The Best Price Guaranteed cannot be combined with other offers or promotions.

Verification of Claims.
All claims are subject to verification by the reservation representative at the reserved/booked TAUZIA hotel.
TAUZIA hotels reserves the right to amend, revise, supplement, suspend or discontinue the Best Rate Guaranteed at any time in its sole discretion and without prior notice.
Any questions regarding claims should be directed to the reservation representative at the reserved/booked TAUZIA hotel.